Shipping & returns

Free Shipping on Orders Over $150

some exclusions may apply *

Fast and Courteous Shipping

We here at Backwoods Guitar are committed to providing you with the utmost service and pricing on items in order to help supply you with the gear you both want and need.   We describe all items to the best of our ability. Please feel free to ask any questions before you offer or purchase an item. We will be glad to supply any additional pictures or information. We stand behind every item we sell and have a very fair and generous return policy. 

Curbside Pickup
Fast Shipping

  • Curbside Pickup Available

Call or text ahead and we will have your order ready.

FAST  FREE Shipping

Orders over $150 ships for FREE! *

Most orders ship the same or next day 

NO Sales tax for purchases outside Missouri!

               We greatly appreciate your patience, and are working hard to fulfill all requests as quickly as possible, while practicing recommended safety guidelines.

* some exclusions apply

Return Policy

  • New Items: We offer a 30-day return on most products if they are sent back in their original condition in the original packaging  You will get a full refund, excluding shipping and handling charges.  Buyer assumes responsibility for return shipping costs unless return is a result of incorrect shipment or issues not disclosed in the product description as a result of our error. Backwoods Guitar reserves the right to refuse any return if the item is not in new, untouched, or unopened condition.
  • Vintage & Used items: Most vintage & used items may be returned within 3 days from the date of delivery. Please contact us immediately if you have any               issues as we must evaluate all vintage and used returns on a case by case basis. Buyer assumes responsibility for all return shipping costs unless return is a result of incorrect shipment or issues not disclosed in the product description as a result of our error.
  • Products not returnable under any circumstances unless still sealed in the manufacturer packaging include amplifier tubes, instrument pickups, guitar & bass strings, drum heads, drum sticks, software, books, earbuds, earplugs, microphones, harmonicas as well as any other products designed to come in contact with the mouth or ears due to sanitary concerns.
  • You should expect to receive your refund within 2 to 4 days of the item returning to our facility, plus time for the banking institutions to process the return transaction.
  • If you need to return an item, please Contact Us with details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

    Abuse of Return Privileges

    Our return policy is in place to ensure our customers get the gear they intended. We may, at our sole discretion, limit or suspend return privileges for customers who abuse or attempt to violate our return policy through practices including, but not limited to: excessive returns, attempts to return items that are no longer in brand-new condition, and other discretionary situations.

    * free shipping unless otherwise noted in the listing or shipping not available at checkout.